Payments for pre-orders are processed at checkout. If your order includes any non-pre-order items, they will ship together when all items are available. Customers can request a separate shipment for their non-pre-ordered items by contacting customer service. Extra shipping charges may occur.
Estimated timeframes for shipping will be displayed with all pre-order items. If a delay occurs customers will be notified by email.
If you need to change your address, contact customer service with your order details.
We accept returns within 60 days of delivery, but we are unable to offer exchanges for any items that have been shipped or received.
To make a return:
- Package up your items and ship them to this address:
mewithoutYou Returns
2056 E Dauphin St
Philadelphia, PA 19125 - Include the original packing slip with a note explaining what you’re returning and why. If you do not have the packing slip, include a piece of paper with your order number and email.
Items must be in their original condition and unused unless defective. Please do not wash any textile items. Once the items are received, customers will be issued a refund excluding the original cost of shipping.